7000 bet Privacy Policy

1 Introduction and Scope

7000 bet ("we", "our", or "the platform") is an online betting and casino service provider. By using our website https://7000-bet.cam, you are considered to have agreed to the terms of this privacy policy.

This privacy policy applies to all users of 7000 bet — both registered members and guest users. We are committed to maintaining complete transparency regarding the collection, processing, and storage of users' personal information.

This policy is an integral part of our Terms and Conditions, and it is recommended to read both documents together. If anything is unclear, please contact our support team.

1.1 Definitions

• Personal Information: Any information that can directly or indirectly identify a person.
• Processing: Any operation involving information, including collection, recording, organization, storage, modification, retrieval, use, or deletion.
• Data Controller: The entity operating 7000 bet, responsible for implementing this policy.

2 Information Collection

7000 bet collects user information in various ways. These are described in detail below.

2.1 Information You Provide

We collect the information you provide when registering an account. This includes:

• Full name and date of birth
• Mobile number and email address
• National ID or passport details (for identity verification)
• Payment method details — such as bKash, Nagad, Rocket, or Upay account numbers
• The password you create (stored in encrypted form)

2.2 Automatically Collected Information

When you use the 7000 bet website or app, certain information is collected automatically:

• IP address and device type
• Browser type and operating system
• Pages visited, session duration, and click patterns
• Account login time and location (for security purposes)
• Gaming activity — bet amounts, game types, win and loss records

2.3 Information Received from Third Parties

When required for identity verification or fraud prevention, your information may sometimes be verified through trusted third-party organizations. Only the minimum necessary information is used in such cases.

3 Purpose of Information Use

7000 bet uses your personal information only for specific, lawful, and transparent purposes. These purposes are set out clearly below:

1. Account Management: Your information is used to create, manage, and keep your account secure, including login verification and sending security-related notifications.
2. Payment Processing: To carry out deposit and withdrawal transactions — verifying and completing transfers via bKash, Nagad, Rocket, or Upay.
3. Identity Verification: To confirm user identity in order to prevent fraudulent activity and money laundering.
4. Customer Support: To resolve your questions or complaints through 24/7 live chat and email support.
5. Bonuses and Promotional Offers: To provide relevant bonuses and promotional offers based on your account activity.
6. Security and Fraud Prevention: To detect suspicious transactions or account activity and maintain the overall security of the platform.
7. Service Improvement: To improve service quality by analysing user experience.

Your information will not be used for purposes other than those described above. If your information needs to be used for any new purpose, this policy will be updated and you will be notified.

4 Data Storage and Security

7000 bet applies industry-standard technical and organisational measures to protect your information. The key elements of our security framework are outlined below:

4.1 Encryption and Technical Protection

• All data exchanged between the website and servers is secured using SSL (Secure Socket Layer) encryption.
• Passwords are never stored directly — only encrypted hashes are kept.
• Payment information is not stored directly on our servers — payment gateway tokenisation is used instead.
• Regular security audits and vulnerability assessments are conducted.

4.2 Data Retention Period

Your information is retained while your account is active and for a period after it is closed. Financial transaction records are kept for the period required by applicable laws and regulations. When information is no longer needed, it is securely deleted or anonymized.

4.3 Staff Access Control

Only authorised staff may access your personal information, and only when specifically required. A log is kept of every access, and any unauthorised access attempt is detected immediately.

5 Sharing Information with Third Parties

7000 bet does not sell your personal information. However, in limited cases, information may be shared with the following parties:

5.1 Payment Processors

Necessary payment information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions. This information is used solely for transaction verification.

5.2 Game Providers

The minimum necessary information is shared with game developers and live casino service providers such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe to ensure the gaming experience. These organisations operate under their own privacy policies.

5.3 Legal Obligations

Information may be disclosed where required to respond to court orders, legal claims, or lawful requests from government authorities. Such disclosures are always made within the strict limits of applicable law.

5.4 Business Transfer

If ownership of 7000 bet ever changes, user information may be transferred to the new ownership. In that case, users will be notified in advance and will have assurance that the protections under this policy will continue to apply.

6 Cookies and Tracking

The 7000 bet website uses cookies and similar technologies, which are small data files stored in your browser. These help improve the user experience and ensure the proper functioning of the service.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions, security tokens, and the core functionality of casino games. The service cannot function properly without these.
• Functional Cookies: Used to remember your preferred language, theme, and display settings.
• Analytical Cookies: Used to understand which pages are visited most and how users navigate the site, enabling service improvements.

6.2 Cookie Controls

You can turn off non-essential cookies by changing your browser settings, though this may limit some functionality. If you clear all browser cookies, you will need to log in again.

7 User Rights

7000 bet respects your rights regarding your information. You may exercise the following rights at any time:

1. Right of Access: You have the right to know what information we hold about you and to receive a copy of that information.
2. Right to Rectification: If your information is incorrect or incomplete, you may request a correction. Many details can be updated directly in your account settings.
3. Right to Erasure: In certain circumstances, you may request that your personal information be deleted. However, some information must be retained for a specified period for legal or regulatory reasons.
4. Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be temporarily suspended.
5. Data Portability: You have the right to receive your information in a structured, commonly used format.
6. Right to Object: You may object to marketing communications or to specific uses of your information.

To exercise any of the above rights, contact our support team via live chat or email. We will process your request within a reasonable time.

8 Protection of Minors

7000 bet strictly does not provide services to anyone under the age of 21. We take the necessary steps to verify this age limit and do not knowingly collect any personal information from minors.

Age is confirmed by verifying the date of birth and identity document provided at registration. If we become aware that a person under 21 has created an account, that account will be closed immediately and the associated information will be deleted.

Read our detailed guidelines on Responsible Gaming Policy to learn more, where the protection of minors and healthy gaming habits are discussed.

9 Policy Changes

7000 bet reserves the right to amend or update this privacy policy as needed. Users will be notified of any significant changes in the following ways:

• A notice will be displayed on the main page of the website.
• Details of the changes will be sent to the registered email address.
• Consent may be obtained regarding changes at the time of login.

The date on which the updated policy takes effect will always be mentioned at the top of this page as "Last Updated". If you continue to use the platform after the changes, you will be considered to have agreed to the updated policy.

If you do not agree to any changes, you may contact our customer service to request that your account be closed. To learn more about us, visit the About Us page.

10 Contact

For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact the 7000 bet support team:

• Live Chat: Live chat on the website — available 24/7, with support in Bengali and English.
• Email: [email protected]

We try to process all requests as quickly as possible. For privacy-related requests, we may need to verify your identity to ensure that only you can access your information.

For answers to commonly asked questions, visit our FAQ section, where you will find a lot of information about accounts, payments, and security all in one place.